360 Spin - FAQ: 360 degree virtual tour photography, ipix virtual tours

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	Frequently Asked Questions How do I order a Virtual Tour? Do I have to buy any cameras or software to get Virtual Tours? Will viewers have to download additional software to view my 360 Spin virtual tours? Do I have to be present when the photographer is shooting my 360 Spin virtual tour? How long does it take for a producer to shoot a 360 Spin virtual tour? May I decide what interior and exterior shots I want in my 360 Spin virtual tour? How do I send a 360 Spin E-mail Virtual tour to others? How do I save it to a floppy disk? How do I pay for my Virtual Tour? If I have to cancel my 360 Spin virtual tour shoot, will I still be charged? What if I am late or miss my appointment? What will happen if I am not satisfied with the images? How do I address security issues with a private property/ location?
	How do I order a Virtual Tour? To order, call 0161 610 9360 Hours of operation are Monday through Friday 9:00 a.m. - 18:00 p.m. TOP OF THE PAGE
	Do I have to buy any cameras or software to get Virtual Tours? No, 360 Spin Virtual Tours are a 100% end-to-end service. 360 Spin capture, process, host and distribute. We do all the work. TOP OF THE PAGE
	Will viewers have to download additional software to view my 360 Spin virtual tours? No, viewers do not have to download any additional software to view 360 Spin virtual tours. All you need is a basic PC or Mac running an industry standard Java enabled web browser such as Microsoft Internet Explorer or Netscape Navigator. TOP OF THE PAGE
	Do I have to be present when the photographer is shooting my 360 Spin virtual tour? No, you don't have to be present during the shooting of your virtual tour, provided you have made prior arrangements for the photographer to have access to the property. TOP OF THE PAGE
	How long does it take for a producer to shoot a 360 Spin virtual tour? It usually takes just 1 hour for a photographer to shoot a full virtual tour of 4 scenes. We ask that you have the property ready for filming at the time of the appointment. TOP OF THE PAGE
	May I decide what interior and exterior shots I want in my 360 Spin virtual tour? Yes, you may choose any scenes or rooms to be represented in the virtual tour of each property. Exterior shots are weather permitting. TOP OF THE PAGE
	How do I send a 360 Spin E-mail Virtual tour to others? How do I save it to a floppy disk? To send the 360 Spin Email Virtual Tour to others, simply attach it to an Email, as you would a Word document, and send. To save the E-mail virtual tour to a floppy diskette, we recommend that you first download the virtual tour to your hard drive by using the "Save Attachment As..." feature in your E-mail program. You can rename the file name to any name you choose, but do not change the ".exe" file type. TOP OF THE PAGE
	How do I pay for my Virtual Tour? Payment is required upon completion. Account customers will be invoiced and required to pay within 28days. TOP OF THE PAGE
	If I have to cancel my 360 Spin virtual tour shoot, will I still be charged? There is no charge for cancelling your virtual tour shoot if you contact 360 Spin 24 hours prior to the scheduled shoot. As a courtesy, please contact us as soon as you realise your schedule conflict. If you do not contact us before the shoot, you will be charged a cancellation fee of £50.00 to cover some of our expenses. TOP OF THE PAGE
	What if I am late or miss my appointment? The 360 Spin photographer will wait up to 30 minutes after the appointment time until leaving the property for their next appointment. If you miss the appointment, you will be charged £50. We also ask that you wait 30 minutes if the photographer is late for the appointment. TOP OF THE PAGE
	What will happen if I am not satisfied with the images? We want you to be completely satisfied with your virtual tour experience. We will be happy to review the tour and address your concerns. TOP OF THE PAGE
	How do I address security issues with a private property/ location? License plates, street numbers and names, and identifying signs are routinely erased from a scene during the processing stage to ensure anonymity. Moreover, at your request, personal effects (photographs, paintings, etc.) can be "edited out" to further protect the privacy of the home seller. 360 Spin do not use the house/flat number in identifying your Virtual Tour. If your home seller has concerns about even the home's partial address appearing on the Internet, you must advise 360 Spin when ordering. TOP OF THE PAGE

360 Spin - 360 x 360 virtual tour photography, web Site design, CDROM services, ipix virtual tours - cheshire, manchester, UK

360 Spin our 360° x 360° virtual tour photography allows users to tour property with complete 360 degree vision.
Allowing potential clients to clearly see why they are buying your products or services.

Telephone: 0161 610 9360
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